Warranty

Lifetime Warranty - STED X Optics by Bull Proof

• All STED X riflescopes and red dot sights are backed by Bull Proof's Lifetime Warranty against manufacturing defects, giving you confidence for the life of your optic.

12 Month Warranty - All Other Products

• Unless otherwise stated, all other products sold by Armor Optics are covered by a standard 12-month warranty against manufacturing defects.
• Some products may carry a longer manufacturer warranty, which will be clearly stated on the product page.

Our warranty covers defects that occur during normal intended use, including:

• Manufacturing defects
  
• Material defects
  
• Workmanship faults
  
• Mechanical failures
  
• Optical defects affecting normal performance
  
• Products that fail due to a manufacturing fault during the warranty period

Our warranty does not cover:

• Normal cosmetic wear and tear
  
• Accidental damage
  
• Deliberate damage
  
• Misuse, abuse or neglect
  
• Improper installation or mounting
  
• Unauthorised modifications or repairs
  
• Loss or theft
  
• Damage caused by fire, flooding or natural disasters
  
• Damage resulting from use outside the product's intended purpose

Submitting a Dealer Warranty Claim

To submit a warranty claim, please complete the Dealer Warranty Claim Form below.

To assist with assessment, include:

• Dealer account name
• Customer details (if applicable)
• Invoice or purchase details
• Product model and serial number (where applicable)
• Description of the fault
• Photos or videos showing the issue

Providing complete information helps us process claims as quickly as possible.

Warranty Assessment

Once your claim has been received:

• Our team will review the information provided.
• Additional information may be requested where necessary.
• Products may need to be returned for inspection before a warranty determination can be made.
• Dealers will be advised of the outcome as soon as the assessment is complete.

Warranty Resolution

Where a warranty claim is approved, Armor Optics may, at its discretion:

• Repair the product.
• Replace the product with the same or equivalent model.
• Issue a dealer credit where appropriate.

The resolution provided will depend on the nature of the claim and product availability.

Freight & Return Shipping

For approved warranty claims:

• Armor Optics will provide return instructions where required.
• Freight responsibilities will be advised during the claim process.
• Warranty replacements will be dispatched promptly once the claim has been finalised.

Please inspect all deliveries upon receipt.

• Incorrect products or shortages must be reported within 7 days of delivery.
• Freight damage must be reported within 48 hours of delivery and supported with photographs where possible.

Prompt reporting allows us to resolve issues quickly with our freight providers.

Unless otherwise agreed in writing, the following items are generally not eligible for return or credit:

• Special-order products
• Custom orders
• Clearance items
• Discontinued products
• Products that have been used, modified or are not in resalable condition

Our dealer support team is available to assist with warranty enquiries, product support and claim submissions.

Please complete the Dealer Warranty Claim Form below or contact your Armor Optics account manager for assistance.